Skip to Content Skip to Navigation

Voucher conditions

The voucher can only be used and redeemed within the communicated time frame. The voucher is only valid for one order per customer while the net order value must match the specified minimum. The maximum discount amount corresponds to the specified voucher amount. The voucher can not be used on multiple orders. The voucher code must be provided when making the order, as it cannot be redeemed at a later date. In the event that the order value subsequently falls below the minimum order value as a result of items being returned, we reserve the right to cancel the voucher. It is not possible to combine this voucher with other vouchers. The voucher is not transferable and a payment is unfortunately not possible.

Furthermore, the voucher cannot be used for stamps, personalized print products, Apple products, special orders or items not included in our range.

If you use your right of return, the discounted purchase price is refunded. There is no entitlement to a refund or to a replacement of the voucher.

In the case where we would be offering our customers a voucher for free delivery allowing them to obtain a free delivery for orders below the € 49,00 threshold, the order will need to be of a minimum of €2.95 in order to benefit from the voucher. The delivery charges will then be cancelled at checkout when the voucher code is used.

Support & Feedback

Online Support ›

Click here for help with a wide range of topics such as your account, ordering and delivery.

Live Chat ›

Monday - Friday 9am to 5pm

Give us your feedback

Tell us how we are doing! We would like to hear your opinion.