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What prices do you want to see?

Private customer

When you are a private customer, you can show all prices inclusive VAT.

Show incl VAT
Business customer

When you are a business customer, you probably can reclaim the VAT.

Show excl VAT

How and when do I recieve a credit?

Your credit will appear on our system on your account. Additionally you will receive a hard copy by post. If you use our invoice portal, you can see your credit on your invoice account.
You will receive your credit when all returned items are received and booked back into our warehouse.

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