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One business
One brand.

Viking is Office Depot

Dear valued customer,

We look forward to working with you, to become your workplace supplies partner. In addition to the phone call and email you received regarding your transition to Viking, we would also like to provide you with important and useful information about your account with Viking on this page.

As your Office Depot account will only remain active for a limited period of time, we would like to ask you to familiarise yourself with your Viking account as soon as possible.

Enjoy your Viking customer benefits today!

With your Viking customer number

you can start shopping with us immediately. You will find your customer number on the email we have sent you.
Please ensure you choose the correct option at the bottom of this page.
If you haven't received your Viking customer number as of yet, please call our customer service team on 0818 27 0151.

If you haven't previously set up a Viking account

please do so now. Simply register your details and use the new Viking customer number that has been sent to you.
It is very important that you register online for a Viking account using the Viking customer number we have sent you.
Simply click on the blue field and enter your Viking customer number to complete your online registration.

Start shopping with Viking today!

Carefully read the options below and select the one which is most applicable to you.

Your Viking benefits

  • Enjoy access to our wide range of products whenever you like – every day, around the clock
  • Easy search function - so you can quickly and easily find what you need
  • Regular offers, attractive low prices and special promotions
  • Your online order history - to see order details at a glance
  • Personalised shopping list with your favourite items listed

Do you have any questions?

Our experienced Viking customer service team are on hand to take your call and answer any queries about your orders or Viking account.
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Frequently Asked Questions

Do you have any more question? Hopefully you'll find the answers here.

Questions about Viking as a new business partner

  • What benefits do I have as a Viking customer and what is different from Office Depot?
    Viking has over 30,000 products available on line which you can access 24/7, at a time that suits you. Additionally, the easy to use search function, and handy tools like the 'ink & toner finder' - make finding the right product easy, in just a few clicks. You'll also have the benefit of an online account, where you can create personalised lists of your favorite items, see your order history and more. Plus, you'll benefit from regular promotions, discounts and product offers on top of our already competitively priced products. Look out for our ‘Price King’ products. They are a handpicked selection of best sellers, competitively priced and highlighted with our 'Price King' logo - for you to confidently get value for money. What's more, as a thank you for your business, you can also claim free gifts when you meet certain spend thresholds.
  • How do I register for a Viking account??
    You have received the following email from your account manager “Viking is Office Depot”. When you are registered with Viking you will find your username and password in this email. When not registered, you will find your customer account number in the attached PDF. You can use this customer number to create an account. Whilst registering, click in step 2/2 on the blue field: 'You can link your existing account number to this new account. This allows us to show your complete previous order history'. Enter the customer account number you received and your phone number or postal code and click 'Done'.
  • Do I make invoice payments to the same bank account number on Viking orders?
    Viking has a different bank account number to Office Depot. Viking invoices should be paid to the following bank account. IBAN: IE60 AIBK 9325 1559 4700 31 SWIFT/BIC: AIBKIE2D
  • Why do you need my email address?
    We use your email address to send order confirmations. You can also receive your invoice digitally via email. Plus, you can also receive news about our special promotions and offers, via our newsletter. At Viking, we handle your personal data with great care. Details of how we use your data can be found on our website.
  • How can I subscribe for the newsletter?
    To sign up for our email newsletter please click on Sign up for Email Offers and enter your email address and your customer number (optional).
  • How can I order my free gift?
    If you have an article number for a free item, you can add the full article number in the search bar, for example AB1-23456789. An overview of the item will show. You can now click on "Go to the Shop". If you do not have an item number, you can also choose a gift in our Gift Shop. If you meet the conditions the item will be added automatically to your basket. Please note: the conditions for obtaining the gift can be found on the article page or in the catalog. If the item of your choice is not in stock, a replacement will be sent. For a free article, a maximum of one per customer per order applies.
  • Who can I contact if I have any questions?
    To get an answer to your question as quickly as possible, we recommend that you consult the frequently asked questions with our online customer service. If you still have questions after this, you can contact us via: Our opening hours are: Monday to Friday from 8:00 a.m. to 6:00 p.m..
  • Where can I see Viking's terms and conditions?
    You can find Viking's terms and conditions on our website and in our catalog.

Questions about your Viking account

Questions about special conditions and previous agreements

  • As an Office Depot customer, I had special conditions. Do they apply to my Viking account?
    If you would like more information about the special conditions for you as a customer, you can contact your account manager. The contact details can be found in the e-mail “Viking is Office Depot”.
  • Can I still contact my Office Depot Account Manager?
    You have received an email from your account manager called “Viking is Office Depot.”. Here you can find the contact details of your account manager. In most cases, this is the same person you had at Office Depot. If you have any questions about this, you can also contact our Viking ONE team at 0818 27 0150 or email us at team-one@vikingdirect.ie.
  • What does the Viking ONE customer program mean?
    Viking ONE is our exclusive program for customers with a minimum annual spend of over €3,000. As a Viking One customer you'll receive these additional, exclusive benefits:
    • a special customer service number with a selected team of specialists
    • exclusive promotions and free gifts
    • individual prices for products selected especially for you
    • special online services such as creating user groups, create budgets for your cost centres and approve orders.
  • Can I get special prices on Viking products?
    At Viking we always strive to give our customers great quality products, and great value prices. We do this online, for brand name products and our range of own brand products. As well as our Price King products, which are specially selected best-sellers competitively priced. Customers who meet an annual minimum spend threshold and are invited to join the Viking One programme will be able to request tailored prices on specific items, subject to agreed purchase quantities. For more details about joining the Viking One programme contact us at 0818 27 0150 or email us at team-one@vikingdirect.ie.
  • What special offers are available?
    You'll find regular offers, promotions and deals on many of our items, throughout the year, across multiple product categories. To ensure you never miss a deal, sign up for our newsletter. We also have several specialist 'pages' which group specific offers together for you. Check out:

Support & Feedback

Online Support ›

Click here for help with a wide range of topics such as your account, ordering and delivery. Or call: 353 181 50 608

Live Chat ›

Monday - Friday 9am to 5pm

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