Customer service
Our customer support is available every working day between 8am and 5pm.
What do the self-declared and certified claims mean?
| Self-declared claims | Claim explanation |
| Recycled | Product contains 30% or more postconsumer and/or pre- consumer recycled content (by weight). |
| Remanufactured or Refilled | Product made with quality components from previously used products and products that replace one-time use disposable items. Contains 30% or more material recovered from previously used products (by weight) |
| Certified claims | Claim label | ||
| FSC®Certified |
The product contains wood-based material, such as paper or cardboard, certified under the Forest Stewardship Council® (FSC®) chain-of-custody system. The label on the product shows which type applies: FSC 100% (all material from FSC-certified forests), FSC Mix (a mix of material from FSC-certified forests, recycled material and/or FSC Controlled Wood) or FSC Recycled (recycled material only). Viking's FSC promotional licence code: FSC® N001515. Read More › | ||
| PEFC Certified | The product contains wood-based material certified under the Programme for the Endorsement of Forest Certification (PEFC) chain-of-custody system. PEFC Certified means at least 70% of the material comes from PEFC-certified forests and/or recycled sources. PEFC Recycled means at least 70% of the material is recycled. Viking's PEFC licence number: PEFC/30-44-1281. Tead More › |
| |
| Fairtrade | The product, or the ingredient named on the packaging, is certified by Fairtrade International. Fairtrade Standards set social, environmental and economic requirements for producers and traders, including the payment of a Fairtrade Minimum Price and Fairtrade Premium to producer organisations. Read More › | ||
| Rainforest Alliance Certified™ |
The product, or the ingredient named on the packaging, is certified to the Rainforest Alliance Sustainable Agriculture Standard, which sets environmental, social and economic requirements for farms and supply chains. Read More › | ||
| Blue Angel |
| ||
| Nordic Swan |
| ||
| EU Ecolabel |
| ||
| Austrian Ecolabel |
| ||
| Leaping Bunny Certified |
| ||
| Certified Organic (Multiple national level schemes available to certify organic products. EU Green Leaf Logo is optional. GB Organic Certification schemes use EU organic regulation as their baseline) |
Read More (EU) › |
0818 27 0151
Weekdays 8am to 5pm