The world news has been dominated by the outbreak of a new coronavirus, or COVID-19.
Even at this difficult and uncertain time for many companies, we as Viking are here for you. For home working solutions or personal hygiene products, we do our utmost to help you where necessary.
Besides the fact that we want to help you with workplace solutions, we also find it very important to inform you how to prevent the spread of the virus.
Following government advice, businesses have been advised to allow employees to work from home and encourage staff to wash their hands more frequently to help slow down the spread of the virus. We understand this may be a challenging time however Viking have a range of home office solutions and cleaning & hygiene products that may help.
The coronavirus shows that the demand for certain product lines is increasing. It is possible that items are temporarily out of stock or the delivery times may be longer. We will do everything we can to minimise the impact for you and your business.
The Covid-19 pandemic has forced us to make changes to our supply chain arrangements which will impact delivery services for our valued customers in Ireland. It will take between 48-72 hours for us to deliver orders instead of our usual next day delivery service. This is a temporary measure.
We apologise for any inconvenience this may cause and we will do our best to deliver your orders as quickly as possible.
IMPORTANT: We would like to ask you if your company is closed due to the Coronavirus to change your delivery address. For example, select your home address as the delivery address when placing your order. This to prevent all orders from being sent back. Thanks in advance for your cooperation.
Please visit the website of UPS to see how UPS is responding to the Coronavirus.
Due to the current situation related to the coronavirus, we have enhanced our security measures for our customer service staff, as the health of our customers as well as our employees is a priority. As a result, we are currently unavailable via chat and limited available by phone, we want to ask you to contact us via our website. Please be aware that our response time to emails can also be longer than normal.
Like many other companies, we have been taking preventative measures for a number of weeks including:
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