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Call us: 0818 27 0151

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Available Weekdays 8am to 6pm

* Please note: Landline calls will be charged at local rate. Calls from mobiles may vary. Please check with your provider for details of exact call charges.

Customer service

Customer service

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Our exclusive Viking One programme

where you are always our number one
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Tailor made service for your company and at no extra cost to you!

Viking One is our exclusive programme for customers with an annual spend of €3,000 or more. Take advantage of individual pricing, dedicated Viking One customer service teams, personal account managers, and increased control of your budget and spend!

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Request an account

Are you ready to experience a more personalised service with enhanced features and benefits? Contact us to find out more!

Call us: 0818 27 0150

Benefits

Individual prices for selected products*

Providing you with the best prices available whenever you place an order with Viking is always our priority. In addition, we also offer loyalty pricing on selected products that you order regularly from us.

* subject to approval

Dedicated Viking One Team

As a Viking One customer, we give you access to a dedicated customer service team, with an exclusive hotline number - available just for you!

Exclusive free gifts and personalised promotions

Throughout the year, Viking One customers can benefit from exclusive promotions, shared through print-mailings, special online campaigns and emails. In addition, take full advantage of exclusive free gifts open only to Viking One customers.

Dedicated account manager*

Taking care of your business needs on a one-to-one basis for customers with an annual spend of €10,000 or more.

* subject to approval

Individual online experience

Benefit from a dedicated Viking One Account Page. Easily find useful links with self-service options, your pricelist* and exclusive Viking One free gifts.

* subject to approval

Online features for large account customers**

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Create users
  • Create different user profiles
  • Create user groups
  • Set specific permissions and limits

** on special request

Check and approve orders
  • Approve orders
  • Keep track of your office supplies purchases
  • Monitor the efficiency of your procurement processes

** on special request

Budgets and cost control
  • Create budgets for your cost centres
  • Manage your purchasing efficiently and retain full cost control

** on special request

Annual spend Viking logo
up to €3,000
Viking One logo
€3,000 and above
Viking One logo
€10,000 and above
Benefits
Online order history
Easy return process
Customer Service
Free gifts + more + more
Nectar points + more + more
Dedicated Viking One Team A dedicated Viking One team, available through an exclusive hotline every step of the way.
Order approval Keep track of your orders at all times:
- Approve orders
- Keep track of your office supplies purchases
- Monitor procurement efficiency
Creation of user roles Create different user groups with defined tasks and permissions:
- Customisable user profiles
- Create user groups
- Set specific permissions and limits
Budgets and cost control Stay on top of your budgets and expenditures:
- Construct budgets for your cost centres
- Manage your purchasing efficiently and retain full cost control
Consolidated monthly invoice Subject to approval
Dedicated account manager Viking One customers with eligible spend can benefit from a dedicated account manager assigned to their account. Subject to approval Subject to approval
Individual prices for selected products Subject to approval Subject to approval
Webshop integration opportunities Connect and integrate your procurement program with our webshop design to make purchasing easy. Subject to approval

Theme Shops

See all Theme Shops ›

Get inspired by theme. From new products to unique offers.

Food & Drink Shop

Inspiration for your office kitchen or coffee corner.

Office Furniture

Create your ideal office with Viking.

Storage Solutions Shop

Our solutions for organization in your office or at home.

Home Office Shop

All you need for your Home Office.

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Request your account

Are you ready to experience a more personalised service with enhanced features and benefits? Contact us to find out more!

Call us: 0818 27 0150

Customer service & Feedback

Customer service ›

Click here for help with a wide range of topics such as your account, ordering and delivery. Or call: 0818 27 0151

Live Chat ›

Monday - Friday 9am to 5pm

Give us your feedback

Tell us how we are doing! We would like to hear your opinion.